For the ctiSession object, we call GetAllSkillgroups. We get the right number of groups. Then we did GetAllProperties for each group. We get all properties except the SkillGroupName.We even tried EnableSkillGroupStatistics for each group and enable a...

I have a ccx 8.5 single node and need to make ccx cluster (add HA node) for redundancy; my license includes HA -- and I've configured existing node for  DNS. 1) I already added the 2nd Node server via CCX Admin on existing Node. 2) While installing c...