Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi All,I would like to know whether it is possible to deploy uniform dialing across all regions in following manner:All Call Types (Local,LD or Int) ==> 9 + County Code + NumberMy concern here is, let's say I am in RussiaI dial Japan (International c...
Hi Team,ACW(Automatic Call Work) working fine for the call delivered via CSQ.But I wanted to know if the ACW will work for the transferred call(manually transffered call to Agent directly )Thanks!Sanoop
Hi All, Is there any way I will get an alert if somebody logging to CUCM using default CUCM application user (eg:cucmadministrator)..Currently we have created individual users and gave super usage privilege. So my intension is not know if somebody st...
Hi All, CUCM version: 7.1.5.33900-10CUEAC version: 8.6.2.11 (Evaluation) I have installed CUEAC and integarted with CUCM. Operator is located at two main location. I have independent partition and css for this location.While creating CTI ports, I cr...
Dear All,We are planning to migrate our existing call manager (ver 5.X) as it is End of Life. Current infrastructure consists of following server: 3 CUCM servers (ver- 5.1.3.7109-1) 1 Unity Server (ver-4.2(1))Current License Detials:CUCM•1. ...
Thank You Dennis!I am mainly looking for an alert to be sent when loging to CUCM using default administrator id..Looking in to audit logs is fine but it is a manual process and intension is to get an alert when somebody tried to login using default a...
Java, I am facing issue only while dialing thru CUPC. Calls are maturing from the IP Phones without any issues. I felt issue is with dialing rule.Please advice..Thank You,Sanoop
