About Helmi Muzammil

Helmi Muzammil · 12-30-2020

Hi All, I have Cisco Wireless Infrastructure as below :Wireless Controller : Cisco WLC 5520Cisco WLC Version : 8.10.130.0Cisco AP : AIR-AP2802I-F-K9Cisco AP Mode : Local SwitchingI found strange issue. when client connect to 802.11ac using 5ghz the s...

Helmi Muzammil · 02-22-2018

Hi All, We are facing an issue in our CCX system, all of agents suddenly not ready. I have collected the log, but i am doubt to make a conclusion. from the CCX engine log : 16339717: Feb 22 13:35:07.823 WIT %MIVR-SS_RM-7-UNK:Rsrcs in ARL of ESD...

Helmi Muzammil · 10-31-2017

Hi All, We Have UCCX 8.5 HA. I have a problem when generate any agent report Oct 28-31 ( Agent Summary, Agent Detail, Login Logout ) from Historical Report. Error : There were no report data view in the date range selected. Please select a differ...

Helmi Muzammil · 01-17-2017

Hello, We have Unified CM 9.1 integrated with Unity Connection 9.1 using SCCP. The issue is that when receive a call from outside through a SIP, CUC AA is invoked and after entering an internal extension it tried to connect to it but call intermitten...

Helmi Muzammil · 12-13-2016

Hi All, One of 3 our ACI controller status become unavailable. What should i do next? Thanks

Helmi Muzammil · 12-30-2020

Hi @Leo Laohoo Thanks for the reply, it's happen to all of users ( android, iphone, windows (hp, dell, asus) ).

Helmi Muzammil · 02-23-2018

Hi Peri_Admin have you resolved this issue? I am facing the same issue. Thanks.

Helmi Muzammil · 02-08-2018

Hi Michael, Thank you for your great document. I am doing a Proof of Concept SDA and find the same issue. Out of topic, Do you have any suggestion / advice to implementing Wireless IPS with WLC and AP joined the Fabric?

Helmi Muzammil · 10-31-2017

Hi Vinod, Why there is no data in UCCX DB? before October 28th everything was working well? Is it impacted to the UCCX DB if i query the SQL directly from the CLI? Becaise The last change we have done is directly query on CLI in October 27th. M...

Helmi Muzammil · 10-31-2017

Hi Vinod, I have tried to run the Store Procedure directly from the CLI and got the report in October 27th admin:run uccx sql db_cra call sp_agent_log_activity('2017-10-27 07:00:00','2017-10-27 08:00:00','0','NULL',null,null,null)AGENT_NAME ...

Member Since	‎10-30-2011 10:41 PM
Date Last Visited	‎04-17-2024 12:04 AM
Posts	123
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Wireless 802.11ac 5Ghz Low Bandwidth

CCX All Agents Sudenly Not Ready

UCCX 8.5 Historical Report Data Missing

Call Transfer from SIP ITSP to Unity Connection Intermittent

ACI Controller Status Unavailable

Re: Wireless 802.11ac 5Ghz Low Bandwidth

Re: FlexConnect policy ACL assignment disappears

Re: SDA-Wireless | AP unable to join fabric enabled WLC due to CDP / Smart Port macro issue

Re: UCCX 8.5 Historical Report Data Missing

Re: UCCX 8.5 Historical Report Data Missing