Introduction This article introduces the steps for troubleshooting VDS-IS delivery service got 403 access issue on the client side. Problem Description Sometimes it is reported to receive an access denied when trying play video stream through the...

Please note that this operation will impact all the client’s streaming request, the clients will not be able to view the streaming programs, so we strongly recommend to apply the changes during a maintenance window when there is no clients request. 1...

Introduction Sometimes we need to restart the encoding channel in a regular basis, i.e daily or weekly.On the CMP encoder, this can be done through configuring some schedule events. But the schedule could happen in the 2 recurring types: Daily & Week...

IntroductionThis article is to compare the VDS-IS redirection method with the packet capture:- Router Fully Qualified Domain Name (RFQDN) Redirection- DNS Redirection PrerequisitesComponents Used1 x Service Router1 x Service Engine1 x Client Configur...

Question: Does VDS-TC automatically rotate the system logs?Answer: Yes VDS-TC would automatically rotate the logs. Certain amount of the system disk is allocated for log collection and rotation is maintained within this range.  Please note that the s...