I create PBR to divert traffic to next hop but it is not working not sure where is the wrong config I have 2 core switches to 2 WAN link with Active-Passive Not sure where to apply the route-map, either on Outgoing interface or on the SVI ... View more

is this a bad sign or what ? to many discard with no error ? ... View more

please advice if possible this apply to call center, let say have 10 IP phones create hunt pilot 1999 and associated with this 10 phone everyone is calling 1999 to reach out... how can from this 10 phone, when outbound call , it show 1999  not each individual DN of the 10 phones  is it possible something like masking the actual number  ... View more

I need to blocked 3 number suspecting from scam. i have CUCM 11.5 can i know step to perform ? can it done from router gateway ? we have 3 router      ... View more

i hv created 1 WLAN for guest that use Web-Auth using lobby screen. it is working fine but i need some enhancement. I got feedback, the user need to re-login multiple time in the web portal. there is case, when user go outside,lunch, sometime the phone is in sleep mode or even user go toilet, when they come in again, the web user login is prompt again.  any way to extend the login period. ... View more

I would like to know, we have internal extension from 2001 – 2499. One of the extension, (2156) if someone from external call to the extension, it pickup by different company. I have check with Telco, they revert that the full DDI range  of 2100 – 2499 belong to other customer.   how can i prevent this issue ? ... View more

Hi, we have CUCM,Unity, UCCX and Finesse there is one extension of 2600 that is assigned as CTI Route Point Configuration (description UCCX SAP HELPDESK ROUTE POINT)   please advise how to change the voice recording for phone number DN 2600 our team name been changed under MYFSS > SD currently when someone call 2600, it have voice recording something mention department name MYFSS. want to change as SD instead. ... View more