simonmossman
Level 1
Level 1
Member since ‎12-29-2008
‎04-27-2018

User Statistics

  • 182 Posts
  • 1 Solutions
  • 30 Helpful votes Given
  • 5 Helpful votes Received
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User Activity

Hello all We have a remote site where there are 4 8831 conf phones and several 8841 desk phones. When dialling International code in Mexico we use 0 for line then 00 for international. However, when trying this the conf cuts out after the third 0. Th...
Hello all I am using a prompt re recorder to try and change a welcome greeting. We can dial the application and enter the user phone pin and the 7 changeable  prompts are listed in order. We can select our option and record a new message, however, we...
Hello all Just come across an issue with Jabber to Jabber calls not providing a MoH source. MoH works fine bi laterally between the desk phones and one way between desk and Jabber. Both profiles pick up the same media resource once logged in. CUCM 10...
Hello all Our current setup allowas calls to hit our CUCM on an incoming DDI. This is then passed into the UCCX to access a multi option IVR. If the call comes in direct then all options are selectable from the IVR menus and sub menus. However, there...
Hi all We have a small contact centre and are running the default script in the UCCX. As mentioned in the title, when we have more then two calls in the queue they are not played the MOH file. These calls just the voice prompt then dead air (repeated...
Community Statistics
Member Since ‎12-29-2008 04:10 AM
Date Last Visited ‎04-27-2018 12:04 AM
Posts 182
Total Helpful Votes Received 5
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