I found this one which will give DNs which are shared. But doesn't list the device. I assume maybe would have to join it with d.name from device table but not exactly sure how.   run sql select numplan.dnorpattern, routepartition.name, count(*) from ...

Client switched from jabber to hard phones. And when we did the audio quality in recordings is very bad. Very choppy and words getting clipped. We were using 7941s. But switched a couple to 8841s and same thing is happening. Now the odd part is I cap...

Hello, So at a loss here. We are troubleshooting an audio issue where words are being clipped. Agents are using jabber 12.1.1. It is very intermittent and effecting almost all. Went through normal procedure and don't see anything on network. Took cap...

Hello, Had a question to exactly how this is seizing the session with SIP. With this service on PRI years ago just using dtmf tones you would hit *8 and it would go back to carrier to initiate the take back. But with SIP I don't believe just hitting ...

Hello, When logging into CUCM and you are presented with this warning message. Is there any way to monitor for this occurrence? Doesn't appear to be a syslog or RTMT alert. Only if it is in overage for those. I found some OIDs but when I try to walk ...