Frederick, The VCS Administrator Guide references an Experimental Menu on page 309. Enable this and within that menu you can see the REST API. http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/vcs/admin_guide/Cisco-VCS-Administra...

Vysakh, The command is probably wanting the interface to apply the route to.For example:xcommand routeadd "172.4.96.0" prefixlength: 24 gateway: "10.23.72.1" interface: lan2 

Ajith, Take this link into consideration for both scenarios. This is typically caused by a timer, acl or firewall. Review the SX20s all.log to disconnect reason. In addition to this there should be a reason logged in the MCU event log in that scenari...

Fird,Just to confirm you are only seeing the alarm in TMS and not on the conductor? If you do a force refresh on the Conductor in TMS does the alarm go away?Adam