I have CUCM 11.5 and CUCCX 11.5 on premise cluster, I want to add 5 seat UCCX premium license, AQM 5 seat license and CUCM Enhanced license.Please let me know the CCW high level part codes / configurations for those. I tried through Flex plan, but un...
Hi,
One of my clients using Hard phone answer button to answer their general line inbound calls. Hence that particular key (Button) is pressed many times a day. So we are looking for a phone unit with high durability key pads.
Please let me know wh...
I have below call flow:
PSTN----(SIP)---->CUBE----(SIP)-->fax server
When inbound calls hit the fax server, mid of the sip communication cube send some errors.
*Jul 30 12:40:38.825: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:Sent: SIP/2.0 488 No...
I have a client requirement for Hotel villas. Each villa having physical desk phone. Once guest enter to villa he/she should be able to download and install softphone on to his / her smart device. Hotel fully covered by the wireless coverage. Guest s...
e.g.: error message :- "cannot load information from DB: com.calabrio.qm.siteconfig.data.CmServer cannot be cast to com.calabrio.qm.siteconfig.data. CtiServerImplementation"
(Screenshot attached)
Dear Anthony,
Thank you very much for your quick response. I have made small configuration change. Please see the attached debugs and configuration files.
Thank you very much for the instructions given. Due to time constraint, I have to escalate this to Cisco TAC. But unfortunately their were two parties involved and again dragging due to time zone mismatch of Cisco engineer and Calabrio Engineer.
A...
