andri
Level 5
Level 5
Member since ‎02-19-2004
‎11-17-2021

User Statistics

  • 143 Posts
  • 2 Solutions
  • 24 Helpful votes Given
  • 11 Helpful votes Received

User Activity

Hi   was going through the document for Social Miner API 10.6 https://developer.cisco.com/docs/contact-center-express/#!previous-documentation-pdfs   Is it possible to customize the look and feel for the customers, by using the API described for the ...
Hi I've followed the guide inhttps://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_0_1/featureConfig/CUCM_BK_FE5123E0_00_cucm-feature-configuration-guide_1101/enterprise_groups.html#CUCM_TK_CCB52029_00 I can see the groups in CUCM, but th...
Hi Here is my scenario, and I was hoping someone could give me some input. Sales team, want to have their direct numbers with SNRSales team has Jabber and uses Hunt Pilot for their main number, they don't want their mobiles to ring when the hunt pilo...
Hi all I was wondering when migrating customer from CAD to finesse, if anyone has solved how to display the call history to agents in Finesse.This feature was built into the CAD but seems to be missing in Finesse and agents are complaining they used ...
Community Statistics
Member Since ‎02-19-2004 04:31 AM
Date Last Visited ‎11-17-2021 12:48 AM
Posts 143
Helpful Votes Given To