Is there a way to kick off a CVP VXML application from ICM script when there's no actual call?Basically, I want to use VXML application like Application Gateway (database lookup, web service, etc), but not all contacts are calls (chat, email, etc).
I had a similar issue the other day! I was trying to write a custom Java class to send email, and it failed every time even though activation.jar and mail.jar were under Cisco\CVP\VXMLServer\Tomcat\common\lib. It turned out mail.jar was in another pl...