Is it possible to manage, edit, change auto attendant prompts in CME from outside network i.e.: calling in from outside line? Any help would be greatly appreciated!
What is the best debug or set of debugs to look at issues with incoming calls. The calls are making it to the voice port and are being answered but then nothing happens. Is debug voip ccapi inout the best one? I am not really seeing what is happen...
We have a client with 2951 router with Cisco CME v8.x. They need to have their receptionist be able to call in and change the school information message from an external number. They told me that they used to be able to dial in on the main number a...
I have an SPA504G phone and I cannot edit the settings on the phones GUI. I have tried going to menu--> settings-->security configuration and changing the web writable setting but it is not there. I tried doing **# and it still doesn't show up. An...
I am having a real problem installing CCA on a windows 7 64 bit machine. It keeps having issues with the post install instructions right after creating unistall point. It looks java related. Its a really long message. I have tried version 3.2 and...
So here is my call flow.......user dials main number from external location -> pushes #1 to dial by extension (Should the person dial the Pilot number here?) -> dials 1017 (which is extension with annoucement only mailbox) -> I try and push * or # w...
Ok, so when the voicemail box is configured as announcement only and the greeting starts, when I push * or # after dialing the extension after calling in nothing happens........
