Hi all,   Planning for a Mediasense upgrade from 11.0 to 11.5 as we are going to UCCX 11.6/CUCM 11.5. I have 3 HA pairs to upgrade. The guide says that the upgrade can take longer time if there are more records . Is it possible to build new 11.5 and ...

Hi all, I am upgrading QM for my customer and havent worked on SQL so wanted advise. Is it possible and if it is, is it easy to backup current QM on SQL 2008 and restore on new SQL 2012. I am changing hardware and IP too. So any considerations that ...

Hi all, If my UC560 is configured using CCA and then I want to make changes using CLI( assuming that CCA is not available on laptop) , is that supported? Regards Sriram

My customer wants to upgrade firmware on ATA with CME. Also there will be a new DHCP scope for this setup. In this case when the ATA gets new IP and new firmware does it erase old config and we need to configure it again or is the config retained.Tha...

There is no way to import/export personal directory entries from one CUCM to another. If you are upgrading your CUCM then these are carried over but cannot be copied to a different system using any means.