Hello Cisco Professionals!I noticed my clocks are not correct in Call Manager. (System > Time/Date Group)Can I change the Time Zone without hindering a live enviroment?Or is this something I should change during downtime?Thank You for any information...

Greetings Cisco Professionals!Thank you in advance for your time. This is a truly valuable resource.Help!I am having an issue with call transfers on my VoIP systemWhen a call is transfered into our VoIP system, it has dead air until the employee pick...

Hello Cisco Professionals! Thank you very much for your time in advance, the solutions here have helped me tremendously.My issue is with the Agent Desktop Supervisor SoftwareThe regular Agent Desktop is working fine, allowing users to log in as neede...

My users are getting this "Maximum License" error, but my vendor says that everything should be fine.I ran a report from UCCX > System > License InformationDo I receive this error when I exceed 5 consecutive users?Any suggestions on where to check on...