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Hi I have a CUC cluster that is giving me replication problems;The dbreplication looks ok see below:SERVER                 ID STATE    STATUS     QUEUE  CONNECTION CHANGED-----------------------------------------------------------------------g_CUC_PU...

I am trying to setup a sticky agent function i.e If the same client  calls the CC within a time period then they'll get the same agent if  he's availibleI have managed to do an external DB write and read but all the info i need is already on the serv...

The CC manager is complaining that internal users can see the agents extension once the call is in the connected state.Is the any way off blocking the Agents number from being displayed once connected to another ip phone in the cluster, for external ...

HiI have a large project with 3 UCM cluster with unity cluster and UCCXThe network is a Brocade switch environement,The Core is using OSPF and distribution is Layer 2.I have configured the Cluster with a dedicated DHCP and TFTP service.DHCP relay is ...