In ICM Outbound Dialer.Call is hitting Cti tool kit once i accept the call .call get disappeared.Do i want to check in ICM or VG.Pls help Regards,KJ   

Cum version:8.0.5 and we  installed the CIPC in windows 7 pc.CIPC is registering in CUCM quickly but it is not dispalying Directory Number.After couple of hours we can see the DN and CIPC is working normally.I have registered the CIPC using SCCP prot...

IN CVP OPS CONSOLE .REPORTING SERVER STATUS IS DOWN.I RESTARTED ALL SERVICES IN OPS CONSOLE AND REPORTING BUT STILL IT IS NOT COMING UPUnable to retrieve statistics for Unified CVP Reporting Server with IP Address: x.x.x.x  and Hostname: CVPHostname ...

Hi All,In Outbound Dailer how many cisco business parameter [ In IMPORT RULE ->Definition Tab how many column type we can include like firstname,phone01,account number ] it will support.Pls provide cisco document for this.Thanks in advance.Please Hel...