I'm configuring a UCCX 10.5 workflow in the Workflow Admin tool. I want to create an HTTP trigger that opens a URL based on data collected in the IVR (data that is already stored in Peripheral/ECC variables through the script). When I open the HTTP ...

Hi everyone. I have a new RightFax (OpenText) server being integrated with my UCM 7.1 cluster via SIP trunk. Outbound calls route through a MGCP-controlled PRI circuit located in the same building. I've set up both ends for T.38 encapsulation.Functio...

Hi everyone.I've been asked if it's possible for a 'loud ringer' connected to an FXS port (SCCP or MGCP...I can configure it either way) can be set up to ring when either of a pair of IP phone extensions ring. Any suggestions?Thanks,Felix

I've configured a phone with feature buttons via the Reorder Phone Button Configuration page. Following the reset, I get an icon next to the button (the correct icon for the feature), but the label for all of them is 3 question marks. I can't find an...

Hi, I upgraded CallManager to 4.1(3)SR3b to resolve a call transfer issue, and when the upgrade was completed (no errors) my MGCP gateways wouldn't register. This was remedied by changing the definition of the gateway in CM to include the fully-quali...