Hey Daniel, Is your internet connection via a VPN Tunnel? If yes, try enabling NAT transversal. Thanks Vijay ... View more

Hello billetj01, What firmware are you running? We have  had similar problems with old firmware. I guess upgrading firmware will solve the issue (the new one is 2.0.6.1). Let me know if it didn't work. Thanks Vijay ... View more

Hello Thai, I assume your post is similar to the below post https://supportforums.cisco.com/message/4034910#4034910 No new firmware has been released even though it is anticipated. Please call the customer care at your country and register a case. Let me know if you need further help. Thanks Vijay ... View more

Hey Kevin, Will you be able to share your topology so that we can see more detail. Thanks Vijay ... View more

Hey Thomas, As the ping test went well, I assume may be it is a DNS problem. Check your DNS settings and try open DNS servers. Also, delete all the firewall/acl rules that you have set up and try accessing the site again. Let me know how it goes. Thanks Vijay ... View more

Hello Ross, Try power cycling the device. If the problem remains, please contact SBSC support for further assistance. Thanks, Vijay ... View more

Hi Shereef, FYI, all ports od SG300 are L2 ports. The only way you can do is Inter-VLAN routing. SG300 won't support routed ports. Thanks, Vijay ... View more

Thanks for the update Michael! Sent from Cisco Technical Support iPad App ... View more

Hi Michael, NSD fails means Network service detection failing on wan2. Under the dual wan settings, can you please tell me what is the NSD setting? Also, did you try swapping connection? In that way, we can determine whether it is a hardware issue? Sent from Cisco Technical Support iPad App ... View more

Hello Michael, Don't worry about the keep alive option? It is with PPPoE only. Can you swap the wap1 and wap2 connections and check the status? Also, what is your load balance parameters? Thanks, Vijay Sent from Cisco Technical Support iPad App ... View more

Hello Michael, I think the WAN2 connection has gone idle. What kind of connection you have in wan2? PPPoE.? If yes, change the connection timers to Keep Alive. Thanks Vijay Sent from Cisco Technical Support iPad App ... View more

Hello Tomasz, Yes. I guess you need to connect all APs to the switch (same bridged network). Clustering only makes all your AP act as one single entity ( you don't have to connect to the second AP In a cluster separately. Same wireless configuration will do). Refer Clustering section under the below manual for further details: http://www.cisco.com/en/US/docs/wireless/access_point/csbap/AP541N/administration/guide/AP541Nadmin.pdf#page139 Hope this helps, Vijay Please rate useful posts. Sent from Cisco Technical Support iPad App ... View more

Hello, I think you can connect the switch through the router's wan port and set the switch's IP address as the default gateway for the router. Thanks, Vijay Please rate useful posts. Sent from Cisco Technical Support iPad App ... View more