Voice and network engineer with a focus on Cisco Unified Communications. Currently heavily involved on Cisco voice and network systems for clients globally. Continuously growing and expanding knowledge and skill sets, as well as furthering my certification path. Going beyond standard activities of planing, designing, installing, supporting, maintaining, and administering of systems. Knowledgeable in providing pre-sales, post-sales, implementation and post-implementation support as needed for clients. Daily interaction with major Cisco technologies. Experienced and involved with client interactions and training; internal and client facing presentations; reoccurring meetings; future technology research & testing. Ability to maintain operations, respond to escalations, and resolve high priority issues rapidly with constant professional communications. Biography from communities: Senior Engineer focused on Cisco Unified Communications Expertise: Cisco Voice and Network Systems, Cisco Unified Communications, Cisco Unified Communications Manager (CUCM, CM, CME, CMBE), Cisco Unity (CU, CUE), Cisco Unity Connection (CUC), Cisco Presence (CUPS), Cisco Unified Computing System (UCS), Voice/VOIP (H323, MGCP, SIP, SCCP, T1, E1, PRI, BRI, Fax, Analog, Digital), Routing & Switching (LAN, WAN, TCP IP, SNMP, FTP, VPN, MPLS, DHCP, Wireless), Cisco IOS (CLI), Mobile Telephony, Conferencing