The users are reflecting in CM 6.1 from active directory are active but the passwords are not synchronising when I try to logon to ccmuser using AD account passwords any ideas on this ?? Any suggestions will be of great help

Has anyone seen an issue where if I run a custom report on my laptop, I can filter the result by selecting different criteria. The filter that I select also is recorded in the log files. However on a customer's laptop they select the filter and run t...

I am having a problem with a script that is making an outbound call. When trying to prompt a user, using a menu step, it is acting like it does not hear the dtmf. I am using the correct trigger on the menu and have the place call set to a different...

Has anyone seen any issues when you use a Place Call setup and then try to have interaction with the user. I have tried using a Menu or Get Digit step set to the correct call contact but it is acting like it does not hearing the digits the user is p...

Can anyone point me in a direction on how to create a crude outbound dialer app with IPCC Express?