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- About young.liu
08-18-2017
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Member since
06-24-2013
6
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0
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Created by
young.liu
in Contact Center
in Contact Center
07-08-2013
04:11 PM
07-08-2013
04:11 PM
Hi Aaron, Thanks for your advice , I managed to authenticate the ccmuser login with redundant LDAP when shut down the primary LDAP server. However, the UCCX client cannot login when the redundant LDAP agent was being used. Cheers ! Young
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Created by
young.liu
in Contact Center
in Contact Center
06-25-2013
09:06 PM
06-25-2013
09:06 PM
Much appreciated about your suggestion, I will test that and update you shortly Young
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Created by
young.liu
in Contact Center
in Contact Center
06-24-2013
04:50 PM
06-24-2013
04:50 PM
Hi guys , We are unable to login UCCX agent when the primary LDAP server was decommissioned. This should allow UCCX agents to then authenticate against the secondary LDAP server as I have added 2 redundant LDAP server. However, UCCX agents were not able to login to the agent desktop. After that, w e replaced primary LDAP with sencondary LDAP in CUCM 7.1.3 authentication configuration. At this point UCCX agents could then immediately authenticate and login to their desktops. This was changed under CUCM -> System -> LDAP Authentication. Our environment has 1 PUB plus 1 SUB . UCCX is 7.0 with premium license. My question is should I configure anything in UCCX to make sure the secondary LDAP is ready to replace the primary when it failover or unavailable ? Thanks a lot Regards Young
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Labels:
Created by
young.liu
in Collaboration Applications
10-31-2013
10-31-2013
Hi guys ,We have a client implemented Jabber (9.2.5) and Outlook 2010
integration. The issue now is ...
Created by
young.liu
in Unified Communications Infrastructure
07-10-2013
07-10-2013
Hi Jonathan,You are 100% correct, goodbye call handler is the sys
default , and i created another ha...
Created by
young.liu
in Unified Communications Infrastructure
07-09-2013
07-09-2013
Hi Guys,I have a client requested that caller is able speak to reception
after leaving VM. They have...
07-08-2013
Hi Aaron,Thanks for your advice , I managed to authenticate the ccmuser
login with redundant LDAP wh...
Public Statistics
| Date Registered | 06-24-2013 04:31 PM |
| Date Last Visited | 08-18-2017 04:03 AM |
| Total Messages Posted | 6 |
