About Steve Baker

Steve Baker · 09-20-2019

We're having some problems with our backups over SFTP and also when trying to upload files to servers. We have 1 CUCM Publisher with 3 subscribers, 2 Unity Connection servers and 2 IM and Prescence servers. Currently running 10.5.2.11900-3 For the mo...

Steve Baker · 09-11-2018

I am trying to update some of our user information by importing a CSV file. All of our users are currently synced from active directory but it is set not to pull phone numbers. I need to import phone numbers for some users via csv. Whenever I try to...

Steve Baker · 07-03-2017

We have just migrated from ISDN30 to SIP. For the most part everything appears to work correctly however we have encountered an issue when transferring calls. 1. External call comes in to extension 3000 and caller ID is displayed correctly. 2. Exten...

Steve Baker · 06-30-2017

Hi, I'm trying to get international dialing working through SIP. Whenever we try and dial am international number we get a response from call manager saying "the call cannot be completed as dialed". It looks to be trying to push the call out correct...

Steve Baker · 09-19-2016

Hi, I was just wondering if there is any way to change / replace the audio alert for call pickup groups. Our help desk often has their call pickup group configured to use an audio and visual alert. Unfortunately we've had a few users complain that t...

Steve Baker · 09-12-2018

Thanks for the reply. I’ve not tried adding it as phone 2 or 3 etc. yet so I will give that a try. What I find strange is that I can manually add a phone for an AD synced user but the same operation doesn’t work from CSV. We have sync phones turned o...

Steve Baker · 07-13-2017

We managed to find a fix by adding the following on the CUBE under voice service #no update-callerid

Steve Baker · 07-05-2017

Any more thoughts on this? We've found with further testing that it is only the final part of the transfer where the caller ID is lost. 1. Call comes in to extension 4343 from 07786251277. External number is displayed correctly. 2. Extension 4343 an...

Steve Baker · 07-04-2017

Hi, 4343 is an SCCP phone, logged in via extension mobility. Screenshots of SIP trunk attached.

Steve Baker · 07-04-2017

With files this time!

Member Since	‎02-03-2010 04:03 AM
Date Last Visited	‎10-04-2019 03:08 PM
Posts	52
Total Helpful Votes Received	10

User Statistics

User Activity

CUCM SFTP connection problems

CSV Import fails - Cannot modify synced user

Incorrect Caller ID when transferring external calls - CUCM

SIP Dialing International Numbers - Call Cannot be Completed as dialed

Call Pickup Group - Audio Alert

Re: CSV Import fails - Cannot modify synced user

We managed to find a fix by

Any more thoughts on this?

Hi,

With files this time!