About brunotakah

brunotakah · 06-23-2016

Hello all, I've been looking into some topics about Post Call Surveys and got a pretty good idea on how to accomplish the redirect to survey scripts and all. The one thing I'm seeing as a limitation for me is the Database integration to receive the s...

brunotakah · 03-08-2018

Olá! Em um cenário de upgrade em duas fases onde na primeira será feita a instalação da nova versão na partição inativa e na segunda o switch-version, existe algum ponto de atenção a ser considerado?

brunotakah · 06-23-2016

I haven't done it yet. Still planning due this limitation. But for UCCX 11.x I think the solution on the below looks a good way to do it: https://supportforums.cisco.com/discussion/12677456/uccx-11-post-call-treatment-how-does-it-work

brunotakah · 09-05-2014

Kind of obvious huh.. didn't look for new paremeters for this.That worked out fine! Thanks!

brunotakah · 09-04-2014

Hello there,So, 10.5 is out, and the Release Notes does mention Call Pickup as a feature, but I can't get it to work.Did someone else tried that?Release Notes for 10.5:http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/10_5/rn/JABW_BK_...

brunotakah · 05-06-2014

Found a solution on this one?I got the same problem, and it seems it is connecting at least to authenticate users, because if I use the wrong username/password it gives me an "invalid user/password" error instead of the "unable to connect to the serv...

Member Since	‎07-18-2012 11:16 AM
Date Last Visited	‎04-26-2023 12:02 AM
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Post Call Survey without Database integration

Re: Cisco Unified Communications Manager Install/Upgrade- Pergunte ao Especialista

I haven't done it yet. Still

Kind of obvious huh.. didn't

Hello there,So, 10.5 is out,

Found a solution on this one