When provisioning a desk phone with Spark, and you add a second extension to the phone, there does not appear to be a way to configure the voicemail box for that second extension.  This second extension is not a shared line and is not the primary ext...

Is there an easier way to switch between the PC input and the Phone application on the DX80 other than using the input button on the front of the DX80?  I find it cumbersome to switch constantly when using the DX80 as my primary monitor.  Or, is ther...

I am researching the best way to have Jabber clients use the correct phone number for contacts.  Currently, the customer is using the ipphone field to store the desired local extension for the contact.  However, the default is to use the telephone nu...

We have a mixture of video devices including EX series, SX series, 89XX series, and 99XX series video endpoints.  We are utilizing an ISR G2 router with DSP resources to ad-hoc video calls.Whenever an EX90 or an E20 phone is joined to that video call...

We are a Cisco Partner and buy all of our customer equipment through an authorized Cisco distributor.WIth that said, we purchased Cisco 891 routers and ordered them with the 800-IL-PM-4 kit to add PoE.  The problem, is there there are 2 different opt...