About Michael Sellers

Michael Sellers · 11-20-2013

We are looking into using touchscreens for some wayfinding, among other things, and I am looking for information on how they work with the DMPs.Currently we are displaying a rotation of static images with a few videos on our system. We would like to...

Michael Sellers · 05-14-2013

I've had an issue come up where the DMPs across the system will start having black screens between images, then load the images slowly. The black screen is just a symptom of the slowdown. A reboot resolves the issue, but it returns after about a mo...

Michael Sellers · 11-14-2012

Our system is using version 5.3 on both the DMPs and the DMM. All DMPs are model 4400G. I have a presentation displaying properly in portrait on a vertical monitor, but when the video plays it is sqeezed into the playlist zone and oriented as if th...

Michael Sellers · 10-04-2012

I have a presentation with two All Media Playlists, but one of those will not allow me to add a playlist created in Digital Signage to it. I can't find any restrictions on this in the documentation. Do All Media Playlists not play all media?I have ...

Michael Sellers · 08-08-2012

Since upgrading to DMM version 5.2.2, when an asset is added to the Media Library as a local file that is uploaded, the Asset Name field displays C%3A%5Cfakepath%5C* with the * being the name of the uploaded file. If added as a URL, this doesn't hap...

Michael Sellers · 05-20-2015

Do you happen to have the commands for the panel control lock and unlock? I know this thread is 4 years old, but I thought I'd ask anyway.

Michael Sellers · 12-12-2013

In my experience with the system, when you schedule a group, it only goes to the DMPs in that group. The sub-groups aren't actually part of that main group, so if you have a DMP in a sub-group that isn't listed in the main group, it won't receive th...

Michael Sellers · 11-26-2013

Thanks for the info. That sounds like how I thought it would work.How many DMPs do you manage? Our system is over 250 across 12 locations. How do you like Industry Weapon? Is it user friendly?One feature we are looking for is being able to schedu...

Michael Sellers · 11-20-2013

This sounds like the security certificate expired. You can find out more in this notice: http://www.cisco.com/en/US/customer/ts/fn/636/fn63682.htmlYou'll probably need to upgrade the firmware on your DMPs. If you don't have too many, you may not ne...

Michael Sellers · 11-20-2013

It's probably because that file ends in a .ts extension. Try changing the .ts to .mpg.

Member Since	‎06-06-2012 12:29 PM
Date Last Visited	‎08-18-2017 04:03 AM
Posts	45

User Statistics

User Activity

Using touchscreens

DMPs Need Reboot?

Playing video in a vertical (portrait) presentation.

Playlists in Digital Media Designer 5.3

Strange Asset Names

Do you happen to have the

Scheduling for subgroups

Using touchscreens

DMM and DMPs 4400G problem

DMP 4400 conversion