About Yopie Lianto

Yopie Lianto · 12-22-2016

Hi Jitender, Is there no other way except using the speed-dial? since the user will use this for all...

Yopie Lianto · 12-22-2016

Hi All I have CUCM with call flow below, CUCM --> H.323 Gateway (VG) --> PSTN I have route pattern t...

Yopie Lianto · 08-29-2013

Hi All,I have CUCM 9.1 and Jabber 9.1 for android, I want to configure the Directory search with CUC...

Yopie Lianto · 07-03-2013

Hi All,I ordered Cisco Business Edition 6000 - Software Version 9.X + Cisco CCX 9.0 Promo Bundle and...

Yopie Lianto · 04-08-2013

Hi All,I use UCCX ver8.5.1.10000-37.As can be seen in Subject.- Can I change/add table field Agent S...

Yopie Lianto · 04-08-2013

Hi All,I already open TAC this issue but still no clue, so I decide to change to E1.Now after I chan...

Yopie Lianto · 04-05-2013

Hi Yashiel,I already put the dtmf-relay rtp nte to the dial-peer.here some my dial-peer confguration...

Yopie Lianto · 04-05-2013

Dear all,I using : - Call Manager 8.6.2.20000-2 - Router Cisco CISCO2911/K9 ,Version 15.0(1r)M16 , S...

Yopie Lianto · 01-22-2013

Hi Gergely,Thanks for your advice.The problem solved now, I must use CSQ instead of hunt pilot.Regar...

Yopie Lianto · 01-07-2013

Hi,I have an auto attendant, for example like this:Welcome to the XYZ Company,Press 1 for purchasing...

Yopie Lianto · 01-07-2013

Hi,For login Cisco Agent Desktop we must login the CIPC first,right?The one that I put in the line g...

Yopie Lianto · 01-07-2013

Hi, I have CAD Ver 8.5.1.39 | CUCM Ver 8.5.1.10000-26 | UCCX Ver 8.5.1.10000-37 running on my networ...

Yopie Lianto · 12-18-2012

Hi Brian,I already have a head set plugged on the PC.And the device work well.Thanks.

Yopie Lianto · 12-17-2012

Hi Aaron,If what you mean with the 'agent' is the agent name.I already click on the 'agent', not the...

Yopie Lianto · 12-17-2012

Hi there,I have CAD and CSD installed on my PC.include me there 3 CAD that already login.when agent ...

Hi Jitender,