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Yopie Lianto
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About Yopie Lianto
03-20-2020
Yopie Lianto
Beginner
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Member since
06-20-2012
33
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0
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Hi Jitender,
Created by
Yopie Lianto
in
IP Telephony and Phones
12-22-2016
12-22-2016
Hi Jitender, Is there no other way except using the speed-dial? since the user will use this for all...
Interval between digit when making a call to PSTN
Created by
Yopie Lianto
in
IP Telephony and Phones
12-22-2016
12-22-2016
Hi All I have CUCM with call flow below, CUCM --> H.323 Gateway (VG) --> PSTN I have route pattern t...
Using CUCM as LDAP Server for Jabber Phone
Created by
Yopie Lianto
in
Collaboration Applications
08-29-2013
08-29-2013
Hi All,I have CUCM 9.1 and Jabber 9.1 for android, I want to configure the Directory search with CUC...
Cisco CCX 9.0 Promo Bundle
Created by
Yopie Lianto
in
Voice Systems
07-03-2013
07-03-2013
Hi All,I ordered Cisco Business Edition 6000 - Software Version 9.X + Cisco CCX 9.0 Promo Bundle and...
Add/Change Table Field in Agent statistic & Recorded View
Created by
Yopie Lianto
in
Contact Center
04-08-2013
04-08-2013
Hi All,I use UCCX ver8.5.1.10000-37.As can be seen in Subject.- Can I change/add table field Agent S...
DTMF Supported By Cisco
Created by
Yopie Lianto
in
IP Telephony and Phones
04-08-2013
04-08-2013
Hi All,I already open TAC this issue but still no clue, so I decide to change to E1.Now after I chan...
DTMF Supported By Cisco
Created by
Yopie Lianto
in
IP Telephony and Phones
04-05-2013
04-05-2013
Hi Yashiel,I already put the dtmf-relay rtp nte to the dial-peer.here some my dial-peer confguration...
DTMF Supported By Cisco
Created by
Yopie Lianto
in
IP Telephony and Phones
04-05-2013
04-05-2013
Dear all,I using : - Call Manager 8.6.2.20000-2 - Router Cisco CISCO2911/K9 ,Version 15.0(1r)M16 , S...
Agent Desktop Error When receive Incoming Call
Created by
Yopie Lianto
in
Contact Center
01-22-2013
01-22-2013
Hi Gergely,Thanks for your advice.The problem solved now, I must use CSQ instead of hunt pilot.Regar...
Agent Desktop Error When receive Incoming Call
Created by
Yopie Lianto
in
Contact Center
01-07-2013
01-07-2013
Hi,I have an auto attendant, for example like this:Welcome to the XYZ Company,Press 1 for purchasing...
Agent Desktop Error When receive Incoming Call
Created by
Yopie Lianto
in
Contact Center
01-07-2013
01-07-2013
Hi,For login Cisco Agent Desktop we must login the CIPC first,right?The one that I put in the line g...
Agent Desktop Error When receive Incoming Call
Created by
Yopie Lianto
in
Contact Center
01-07-2013
01-07-2013
Hi, I have CAD Ver 8.5.1.39 | CUCM Ver 8.5.1.10000-26 | UCCX Ver 8.5.1.10000-37 running on my networ...
Silent /voice monitoring button greyed out
Created by
Yopie Lianto
in
Contact Center
12-18-2012
12-18-2012
Hi Brian,I already have a head set plugged on the PC.And the device work well.Thanks.
Silent /voice monitoring button greyed out
Created by
Yopie Lianto
in
Contact Center
12-17-2012
12-17-2012
Hi Aaron,If what you mean with the 'agent' is the agent name.I already click on the 'agent', not the...
Silent /voice monitoring button greyed out
Created by
Yopie Lianto
in
Contact Center
12-17-2012
12-17-2012
Hi there,I have CAD and CSD installed on my PC.include me there 3 CAD that already login.when agent ...
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Public Statistics
Date Registered
06-20-2012
11:44 PM
Date Last Visited
03-20-2020
12:07 AM
Total Messages Posted
33
Helpful Votes Given To
User
Helpful Count
Chris Deren
10
anchoudh
8
mashdown2e2
3
cpartsenidis
10
Aaron Harrison
2
See all >