About Yopie Lianto

Yopie Lianto · 12-22-2016

Hi All I have CUCM with call flow below, CUCM --> H.323 Gateway (VG) --> PSTN I have route pattern to mobile phone with pattern *.123456 and CUCM will send all the digit to VG and then VG will do the digit striping with translation rule to remove t...

Yopie Lianto · 08-29-2013

Hi All,I have CUCM 9.1 and Jabber 9.1 for android, I want to configure the Directory search with CUCM as LDAP server, when all the End User automatically added to directory search on the Jabber because we don't have any ldap server, but until now I a...

Yopie Lianto · 07-03-2013

Hi All,I ordered Cisco Business Edition 6000 - Software Version 9.X + Cisco CCX 9.0 Promo Bundle and it come with 2 package 1 for cisco BE and 1 for Cisco CCX.But when I Open the package I just get the PAK for Cisco BE 9.X , but not with CCX, there a...

Yopie Lianto · 04-08-2013

Hi All,I use UCCX ver8.5.1.10000-37.As can be seen in Subject.- Can I change/add table field Agent Statistic In Agent Desktop Application report, like adding Login time,etc ?- And for Recorded View in Agent Supervisor Desktop, can I add 2 Field [Agen...

Yopie Lianto · 04-05-2013

Dear all,I using : - Call Manager 8.6.2.20000-2 - Router Cisco CISCO2911/K9 ,Version 15.0(1r)M16 , System image file is "flash0:c2900-universalk9-mz.SPA.152-1.T3.bin".My TopologyCUCM -> Trunk -> Voice Gateway -> Trunk -> SIP Server ITSP....

Yopie Lianto · 12-22-2016

Hi Jitender, Is there no other way except using the speed-dial? since the user will use this for all the mobile and local number, so it's impossible to use speed-dial to fix this problem. Thanks and Regards.

Yopie Lianto · 04-08-2013

Hi All,I already open TAC this issue but still no clue, so I decide to change to E1.Now after I change my SIP Trunk to E1 and the problem is solved.Thank you for all your response.Thanks and Regards,Yopie.

Yopie Lianto · 04-05-2013

Hi Yashiel,I already put the dtmf-relay rtp nte to the dial-peer.here some my dial-peer confgurationdial-peer voice 102 voip description dial to Mobile Phone translation-profile outgoing 1 destination-pattern 908[1-9][1-9]T session protocol sipv2 ses...

Yopie Lianto · 01-22-2013

Hi Gergely,Thanks for your advice.The problem solved now, I must use CSQ instead of hunt pilot.Regards,Yopie.

Yopie Lianto · 01-07-2013

Hi,I have an auto attendant, for example like this:Welcome to the XYZ Company,Press 1 for purchasing (10 Agent)Press 2 for Consult (5 Agent)Or press 0 for operator help (3 Agent)When the consumer press 1, I want the call distribute to 10 Agent in the...

Member Since	‎06-20-2012 11:44 PM
Date Last Visited	‎03-20-2020 12:07 AM
Posts	33

User Statistics

User Activity

Interval between digit when making a call to PSTN

Using CUCM as LDAP Server for Jabber Phone

Cisco CCX 9.0 Promo Bundle

Add/Change Table Field in Agent statistic & Recorded View

DTMF Supported By Cisco

Hi Jitender,

DTMF Supported By Cisco

DTMF Supported By Cisco

Agent Desktop Error When receive Incoming Call

Agent Desktop Error When receive Incoming Call