is it possible to change the Voicemail (email) notification? management wants to brand the email. put our logo or a short message.

We enable LDAPS on CUCM. I do the sync, CUPS stops working. When UNITY/UCCX/CUCM works fine as they should. What am I missing for CUPS to work with Secure Ldap, it should just work without enabling a service. Right? 

Anyone know if the Default Cursor location can be set? I want the cursor just to go straight to the dialpad, not the contacts that we dont use.

We have a custom data report to pull data frequency from UCCX for our own reports. Is there a frequency that we can dump all data from the database into Oracle without effecting the operation of the UCCX server. So can we run our pull every hour with...