About rcrumm_2

rcrumm_2 · 02-22-2016

HI, I am running CUCM 10.5.2 and have an issue with Brand New 8945 phones ending up unprovisioned after they upgrade firmware. They should get a phone number assigned from a range through AR. I checked and there are available AR numbers as well. Thi...

rcrumm_2 · 10-29-2015

HI, I am looking for a way to measure the number of users logged into Jabber and capturing that data to use in a report to measure our adoption rate. I know you use to be able to look at the dashboard in IMP 9.X and i can also see the users logged in...

rcrumm_2 · 03-29-2015

Hi,Israel just changed their DST this last Friday. CWMS shows +3 GMT but is should be +2 GMT. Seems to be a system setting. Does this require a patch, update etc...? Thanks, Randall

rcrumm_2 · 10-01-2014

Hi all,I have a user trying to make a VoIP call from an iPhone when connecting to a meeting. Is this supported? Thanks, Randall

rcrumm_2 · 03-11-2014

Hello,I need to BAT in a service on a large number of phones. If button #4 was a serviceURL button how can I BAT in a particular service? Thanks, Randall

rcrumm_2 · 06-05-2017

Have the person not working to right click a contact and click view profile. Do they see the picture now? -R

rcrumm_2 · 03-12-2014

Thanks! I figured it out shortly afterwards. On the template I added SURL to the button and then specified the service. That worked for me. Randall

rcrumm_2 · 09-25-2013

Hi,According to the RN for 9.1.2 it says v1.6 or older can have an issue with aligned partitions.

rcrumm_2 · 08-03-2013

HI,I have enhanced licensing and tried to import this zip file but it failed.Import could not be completed: 1 Report failed to import. Please check the logs - Query validation failed - The specified table (rtcsqssummary) is not in the database.Is t...

rcrumm_2 · 08-03-2013

HI,I am looking for a calls waiting guage. Are you saying if I upgrade my UCCX 9.0.2 licensing from enhavced to premium I will be able to get "calls waiting"ThanksRandall

Member Since	‎06-18-2002 09:48 AM
Date Last Visited	‎08-18-2017 04:03 AM
Posts	271
Total Helpful Votes Received	37

User Statistics

User Activity

8945 Auto Reg upgrades firmware, then unprovisioned w/o a DN

IM & Presence 10.5 - Measuring users logged in

CWMS - Israel DST Change - MAR 2015

CWMS and iPhone (VoIP call)

BAT - Add a specific service to a button

Have the person not working

Thanks! I figured it out

Determine what version OVA was used to install CUCM

CUIC UCCX 9.0.1 Real Time reports

Using CUIC to Show Calls Waiting on UCCX 9.0.2