Hi Maren, Sorry, by delay in answer. I did the follow configuration CUCM: 00800! Gateway: rule 12 /^00\([38]00.*$\)/ /0\1/ and worked fine. Thanks a lot for Your help Regards, Wilson
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Hi Marren, Thanks a lot for Your contact. We are working with SIP, Ok. We need dialing to 0800 + 6 digits and 0800 + 7 digits (two situations) 0800 + 7 digits the is call completed (work fine) 0800 + 6 digits the call is not completed I changed the configuration CUCM to work 0800xxxxxx and put 06 points on rule in the gateway and not worked. About the rule, sorry, I putted wrong. The configuration is: rule 12 /^\00\([38]00.......\)$/ /0\1/ Thanks, Regards, Wilson
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Hi Guys, Have the solution with CUCM 10.5.2 and SIP and are having the follow problem: call to 0800 + 06 digits no work (example: 0800 + 170110) the call not is completed (not is possible complete the call to number dialed, .....) call to 0800 + 07 digits work fine (example: 08008910451) The route pattern on CUCM is configured the follow way: 00[38]00XXXXXXX The gateway is configured: rule 12 /^00\([38]00.......\)$/ /0\1/ I did the test stripping one digit in CUCM and one digit in Gateway, but, didn´t worked I changed the configuration on CUCM to 00[38]00! and putted the rule 12 with one digit the minus, but, without sucess Any have idea about this? The additional information we using the E.164 standard Thanks, Regards, Wilson
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Hi Mohammed al Baqari, Today work of follow way (example) 11-81819500 11-81819501 . . >> all calls outgoing use Caller ID 11-81819500 . 11-818195xx ------------------------------------------------------------------------------------- What is need of Site (Extension HR) 11-81819500 >> Caller ID 11-81819500 11-81819501 >> Caller ID 11-81819500 11-81819502 >> Caller ID 11-81819500 . . . . 11-81819540 >> Caller ID 11-81819540 11-81819541 >> Caller ID 11-81819541 11-81819542 >> Caller ID 11-81819542 11-81819544 . 11-81819545 . 11-81819546 . >> only this range need outgoing with specific number 11-81819547 . 11-81819548 . 11-81819549 . 11-81819550 >> Caller ID 11-81819550 . 11-81819551 >> Caller ID 11-81819500 11-81819552 >> Caller ID 11-81819500 . . . 11-818195xx >> Caller ID 11-81819500 What configuration is need to do in the gateway to support this demand? Thanks, Regards, Wilson
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Hi Mohammed al Baqari, Thanks a lot for Your contact. Today I send 10 digits to Carrier and them mask the number and all calls outgoing with main number. The new scenario, the Carrier told me that they need to do change in the on their side, but, told me that is need to change on their our side. Regards, Wilson
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Hi Guys, My Customer have the solution with 06 sites, all working with SIP and CUCM 10.5.2. Today in all sites the call outgoing with main number. My Customer is needing that 01 site have a one group the IP Phones where the call need outgoing as direct dial extension. Is possible to do this for this group or only all IP Phones this sites? Are there any template with configuration type? I know that the Carrier too need change on their side. Thanks, Regards, Wilson
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Hi Guys, I am trying to create to mailbox to specific user, but, am receiving the error message: "An object with the SMTP address (user@domain.xxx) already exists.". I am get not identify where is the problem. Any have idea to solve this. Thanks, Regards, Wilson
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Hi Guys, I would like know if possible generate report only call rejected by Cisco Unified reporting on CUCM or RTMT? Thanks, Regards. Wilson
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Hi Dennis, Thanks a lot for Your contact. The problem was verified only one in a call did by Director. Don´t have more problem about this, but, if the problem occurr again I will to follow Your suggestion. Thanks, Regards, Wilson
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Hi Terry, Thanks a lot for Your contact. Answering Your questions: > In the environment don´t have 7900 IP Phones series > The IP Phone that had problem is 8851, but, I don´t believe that the still be possible to collect the logs in this Phone, because, the problem occurred one week ago > About the Tools, I to see both and appeared interesting, but, I don´t believe that the Company want purchase (Telephony not is bussiness of the Company) Thanks, Regards, Wilson
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Hi mmoulson1, Thanks a lot for Your return. Answering Your question, yes, the SIP pass throught, but, I don´t have full know and access about the topology, because, my access is restricted only CUCM, Gateway and Switch. I agree with You, this problem can be related with Firewal. Thanks, Regards, Wilson
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Hi Sam V. Xavier, Thanks a lot for Your contact and Your explanation. I will try to do capture packet as that You indicated. Regards, Wilson
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Hi Mmoulson1, I don´t have access the full topology, but, I know that there switch, firewalls in the path. We are using SIP. Thanks, Regards, Wilson
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Hi Mmoulsom1, Thanks a lot for Your contact. This is a problem randomly, the most call work fine and occur only to external calls (in and out) Thank You, Best Regards, Wilson
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