The customer is using CUC 12.5.1.13900-35I need to figure out which trace/log to use to see specific details about a given message.  Specifically a lot that shows that a caller started leaving a message at X time and that the message stopped recordin...

Has anyone come across a guide to configuring CER to handle calls to 933.  When doing post-deployment testing, I would love to be able to dial 933 at sites rather than bothering the PSAP.  I've seen suggestions about configuring sites with 933 instea...

I want to be able to occasionally spin up a VM of CUCM, CUC, IMP, CER, etc on my PC to test things.  I've never really had an issue with it but I'm considering moving to a Ryzen-based PC.  I know there was some discussion a couple of years ago where ...

We have a single user/phone that runs CUACS.  We are trying to move them from 12.0 on their current physical desktop to 14.0 on a VMWare Horizon persistent/dedicated VDI.  The physical phone and extension are not changing. The only things that are ch...

I am rolling out a new Cisco Emergency Responder 12.5 cluster (tied to a CUCM 12.5 cluster).I am doing subnet-based phone tracking (no switchport tracking).The CTI ports and route points are all registered and test calls get routed to CER as expected...