I am pulling info from an XML document, then creating a variable, which should just be a series of digits. The database has put white spaces in front or behind the digits, I need to delete the white space and just have the digits. Any suggestions? ...
Has anyone figured out a way to create a live report from Enterprise Variables? I have created a custom call variable report for a Supervisor Gadget, it shows the results of a survey, plus details of the call.
The issue is the time delay, since ...
I was wondering if anyone has been able to find the documented list of tags for Self Provisioning.
It seems Cisco has updated the #LASTNAME# and #FIRSTNAME# to #LN# and #FN#, but it would be nice to have a full list. I specifically looking for the ...
I was wondering if anyone has been able to find the documented list of tags for Self Provisioning.
It seems Cisco has updated the #LASTNAME# and #FIRSTNAME# to #LN# and #FN#, but it would be nice to have a full list. I specifically looking for the ...
I will have to work a bit on my Regex Skills, I am pretty good in the router with them but have not used any in CCX. My biggest challenge using Regex was finding the correct formula for finding unknown number of white spaces. All my experience with...
I am looking for triming out white space in front and behind the variable. The number of white spaces are unknown. I don't see this ability with Regex.
Sorry not sure why the X got left off the title, this is CCX Post Call Survey Script. I have a gadget that runs and it shows all the correct data but only updates every 30 mins, I was told by TAC that this was to be expected by Historical reports. ...
