We have a requirement that all CODEC logs, except call logs, be cleared at either shutdown or startup. this goes in line with our period processing when we switch classifications.

CODEC SX80 Software Version: ce9.3.1.61bfa3834f2  When we change from one source to another (from one HDMI to another HDMI) we hear a tone. This occurs everytime when we change from camera to computer or vice a versa. We have changed the volume setti...

I am running a Windows 10 OS Java 1.8.0.162 TMS 15.1.0 Browser is IE 11 This is a Gov. system so we use our CAC (token) to log into everything, including TMS. With our transitioning to CMS eventually, we will be utilizing TMS more often and CCC will ...

We are using an Telepresence SX80 with software version CE 8.3.4 installed. Our issue that we have is that a lock icon is being displayed on our display monitor on the right hand side and we have read and gone through the settings to see if we can g...

I'm with the DoD and we have a Tandberg MXP1700 that we have to factory reset prior to deposal. Unfortunately I do not have a username, password or IP address for this unit. I do have a serial cable that I can connect the unit with a laptop. Would ap...