Running J4W 9.2.2 and when we use the "Call Voicemail" option (we use a 4-digit pilot number), if the end user has an outlook contact that the last 4 of the phone number matches it pulls the outlook contacts name up and displays it in the connected c...
I worked with our Cisco partner and their developer created a software package that goes out on a nightly basis and downloads the previous days chats and puts them into a SQL database. They also created a web UI that our UCCX supervisor can log into ...
All I can say is I for one am tired of waiting on features on the "road map". I am truly tired of Cisco pushing customers toward new products with half the feature set of the existing products. Finesse and Webex app just to name a few. Development...
In the Jabber for iPad applications under settings if you scroll to the bottom there is a section labeled "Unified Communications Manager" the first option shoudl be "Voicemail Pilot Number". You need to enter the pilot number for your voicemail s...
