My name is Ryan Huff and I have been involved with computer technology since I was 13 years old. I started on a Packard Bell 286 in the early 90’s where I began to learn computer programming (Turbo Pascal, Fortran and C). At heart I am a technologist and an inventor. For me, technology is a term that loosely describes an adult sized Construx set full of pieces and parts begging to be put together and made to talk to one another.
Somewhere along the way in my career I was introduced to the world of Cisco Systems and all their various products. I started with routing and switch and I found that to be really interesting and curious; routing in particular because of the odd behaviors that it can sometimes take on.
It was around this time that I started to get involved with Cisco’s flavor of Unified Collaboration and I became more intrigued than I had been with routing and switching. I think it’s because Unified Collaboration takes me back to that space where I get to make different things talk to one another, especially when doing interoperability deployments.
Biography from communities:
My name is Ryan Huff and I have been involved with computer technology since I was 13 years old. I started on a TRS-80 and Commodore 64 in the 80's where I began to learn computer programming (BASIC and later on Turbo Pascal, Fortran and C) and running my very own TriBBS (bulletin board system). At heart I am a technologist and an inventor. I think my origin story is similar to others who spent their childhood during the dawn of the Internet age.When I think back to childhood, I don't recall thinking anything particular or special about the computing industry. Looking back now though, I realize I was a participant in a period of great technological revolution that will forever be penned in history.
My core focus is in voice and collaboration technologies and that interest really hasn't waned. Staying true to my technologist roots, I will deviate into the occasional side-interest (such as holographic video conferencing, quantum computing and hoverboards) but I've never moved away from telephony and voice technologies. For me, technology is a term that loosely describes an adult sized Construx set full of pieces and parts begging to be put together. That is the number one reason that I am so interested in voice and collaboration technologies, because it is really just a bunch of pieces and parts that can be put together to a bunch of different and amazing things.
Not only do I have a true passion for voice and collaboration technologies, I LOVE to teach the technologies, I really enjoy helping others succeed with the technology that I am passionate about.
For me, working in the technology industry has never been about achieving a certain status or level, it has always been about learning the next thing, 'what can I learn today'. And more specifically, 'what problem can I solve today'. Like many folks in this business, I learn so much more from problem solving than I do from reading the instruction manual.
Cisco Collaboration, SIP, TDM, CUCM, CUC, Expressway, Spark, CCX, Finesse, CUBE, CUBE-HA, 4k ISR, IOS-XE, Analog Voice, FXS, FXO, Voice Gateway, Jabber, IM and Presence, UCS Servers
My name is Ryan Huff and I have been involved with computer technology since I was 13 years old. I started on a Packard Bell 286 in the early 90’s where I began to learn computer programming (Turbo Pascal, Fortran and C). At heart I am a technologist and an inventor. For me, technology is a term that loosely describes an adult sized Construx set full of pieces an
It seems to be unfortunately pervasive that people choose to provide links with no context. It's fine to link to an article, but considering 90% are broken this forum loses quite a bit of usefulness if what you're looking for is presented that way. Even more so when the URL isn't a Cisco URL; it's hard enough to get a working one, if it was before the makeover.
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Ryan, I like your test in dCloud but I believe it needs to have a few more scenarios added. I don't currently have the answer to these questions. What if you have a user base that has been in existence for a long period of time with the authentication rules sets to never expires and then you change the authentication rule to expires every 30 days. Does the timer start from the date and time of the authentication rule change or does the system have insight into the age of the users' current PIN's and Passwords and enforce the change at next login for those over 30 days old? Then how does it behave when changing the stored previous credentials? Unity Connection guides state that the default stored credentials value is 5 but what if it was never enforced? I have reviewed several of the Unity Connection version guides and do not see the answer to the impact of changing these values on existing production systems. From an IT persepective, the end goal is being achieved but to effectively communicate the change to the user community this could be very intrusive and can take a helpdesk supporting thousands of users by surprise. Just food for thought and hence could be the reason for one of Cisco's post on this topic that it takes effect immediately. I agree it does not revoke the current set PIN or password but it could be immediately upon next login enforced for the user to change.
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In addition to what Ryan describes, you may login to the CUCM web interface, select "Cisco Unified Servicealbility" from the drop down menu and then go to Tools->CDR Analysis and Reporting.
By selecting CDR->Search there are various ways that you may check the CDR records that you may need. For example you may check "Search by User/Phone Number/SIP Url" and enter the 911 on the search option and specific time range (lets say a month).
Also remember that most likely the maximum period of time that you may store CDR (if you dont save it on an external path) is up to 180 days.
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So if I understand you correctly, you want to essentially export user profiles from the AD environment that you only have READ access to, massage some data element in the export, then have CUCM be able to import the "massaged" AD profiles?
If I'm close, you might find it easier to use Power Shell to export (READ) the AD profiles to CSV and massage that data into appropriate CCM End User accounts on a Bulk Administration Tool User import into CCM and create the users as locally managed end user accounts.
You may find that maintaining CCM End Users as LDAP managed accounts, under your requirements, may present challenges with LDAP authentication, if you are attempting to manipulate the samAccountName attribute away from what it originally is in the actual Active Directory structure.
Hope this helps, Ryan (: ... please rate helpful posts ... :)
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Typically I'd be quick to blame the device too but it is happening to multiple devices regardless of OS. iPhones/Android devices are both experiencing this behavior. As a start we are investigating possible connectivity issues between our Edge and Core VCS servers.
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If the first CSS you used was actually specified in both the "Forward ALL" and the "Forward on Busy External / Internal" and it worked in one case but not the other, and the forwarded number was typed the same in all instances; I would lean towards a save vs. apply configuration "hiccup". Meaning that, in one instance, a configuration had been saved to the database, but not applied to the running configuration of the phone.
By changing both to a new CSS, you may have likely "fixed" the configuration discrepancy.
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