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Anthony Holloway
Online
Cisco Employee
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5
Cisco Designated VIPs 2015 Contact Center 2014 Contact Center 2013 Contact Center 2019 Contact Center 2020 Contact Center
1
Spotlight Awards Doc/Video September 2012
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Member since ‎07-13-2006
4674
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Re: How to upload an empty prompt from script

Created by in Contact Center
03-03-2021
03-03-2021
You nailed it!

Re: How to upload an empty prompt from script

Created by in Contact Center
03-02-2021
03-02-2021
Nice of you to credit me! If you wanted to trade file size for simplicity, you could upload a delay ...

Re: Debugging UCCX Rest call

Created by in Contact Center
03-01-2021
03-01-2021
Awesome! You're very welcome!

Re: UCCx 11.6 Compatibility with CUCM 12.5

Created by in Contact Center
02-09-2021
02-09-2021
No worries! At least you now know you're covered! Good luck!

Re: UCCx 11.6 Compatibility with CUCM 12.5

Created by in Contact Center
02-09-2021
02-09-2021
You were so close! If you head back to the Compatibility Guide, you will see Footnote 1a, which says...

Re: REST POST inserting a "?"

Created by in Contact Center
01-04-2021
01-04-2021
Right ok, so the Content-Type needs to match what you're sending the server. In UCCX, if you are sen...

Re: REST POST inserting a "?"

Created by in Contact Center
01-04-2021
01-04-2021
What's the value of your Content-Type?

Re: UCCX Call back feature

Created by in Contact Center
01-04-2021
01-04-2021
Actually, that's a limitation of the Call Redirect step. UCCX is performing a blind trasnfer, and as...

Re: REST POST inserting a "?"

Created by in Contact Center
01-04-2021
01-04-2021
I think that makes sense, but doesn't the CMS API require an XML body? I guess not, since you're say...

Re: UCCX: HTTP Triggered Applications and Authentication

Created by in Collaboration, Voice and Video Documents
01-04-2021
01-04-2021
@Bill Talley No worries Bill. I appreciate the conversation. I came to the same conclusion as you, t...

Re: Authentication for HTTP triggers in UCCX

Created by in Contact Center
12-31-2020
12-31-2020
Ok, so a pandemic hit us, and soon-ish became 10 months. Better late than never. https://community.c...

UCCX: HTTP Triggered Applications and Authentication

Created by in Collaboration, Voice and Video Documents
12-31-2020
12-31-2020
Symptoms UCCX does not natively protect HTTP Triggers. Diagnosis I wanted to come up with a solution...

Re: UCCX Call back feature

Created by in Contact Center
12-31-2020
12-31-2020
Yes, I just showed 1 as an example and you could add it to the others with appropriate descriptions....

Re: UCCX Call back feature

Created by in Contact Center
12-30-2020
12-30-2020
I would think you could introduce the Set Enterprise Call Info steps at the following area. Note how...

Re: Why is 9.@ Matching??

Created by in Unified Communications Infrastructure
12-30-2020
12-30-2020
Good replies by the other two gentlemen here, but I'd like to also address the order of Partitions i...
Public Statistics
Date Registered ‎07-13-2006 02:19 PM
Date Last Visited ‎03-05-2021 11:51 AM
Total Messages Posted 4,674
Total Helpful Votes Received 6378
Helpful Votes Given To
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Awards
Cisco Designated VIPs
2015 Contact Center
Cisco Designated VIPs
2014 Contact Center
Cisco Designated VIPs
2013 Contact Center
Cisco Designated VIPs
2019 Contact Center
Cisco Designated VIPs
2020 Contact Center
Community Spotlight Award
Doc/Video September 2012