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Anthony Holloway
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About Anthony Holloway
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Anthony Holloway
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5
Cisco Designated VIPs
2015 Contact Center
2014 Contact Center
2013 Contact Center
2019 Contact Center
2020 Contact Center
1
Spotlight Awards
Doc/Video September 2012
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Member since
07-13-2006
4671
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6353
Helpful
794
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Re: UCCx 11.6 Compatibility with CUCM 12.5
Created by
Anthony Holloway
in
Contact Center
02-09-2021
02-09-2021
No worries! At least you now know you're covered! Good luck!
Re: UCCx 11.6 Compatibility with CUCM 12.5
Created by
Anthony Holloway
in
Contact Center
02-09-2021
02-09-2021
You were so close! If you head back to the Compatibility Guide, you will see Footnote 1a, which says...
Re: REST POST inserting a "?"
Created by
Anthony Holloway
in
Contact Center
01-04-2021
01-04-2021
Right ok, so the Content-Type needs to match what you're sending the server. In UCCX, if you are sen...
Re: REST POST inserting a "?"
Created by
Anthony Holloway
in
Contact Center
01-04-2021
01-04-2021
What's the value of your Content-Type?
Re: UCCX Call back feature
Created by
Anthony Holloway
in
Contact Center
01-04-2021
01-04-2021
Actually, that's a limitation of the Call Redirect step. UCCX is performing a blind trasnfer, and as...
Re: REST POST inserting a "?"
Created by
Anthony Holloway
in
Contact Center
01-04-2021
01-04-2021
I think that makes sense, but doesn't the CMS API require an XML body? I guess not, since you're say...
Re: Authentication for HTTP triggers in UCCX
Created by
Anthony Holloway
in
Contact Center
12-31-2020
12-31-2020
Ok, so a pandemic hit us, and soon-ish became 10 months. Better late than never. https://community.c...
Re: UCCX Call back feature
Created by
Anthony Holloway
in
Contact Center
12-31-2020
12-31-2020
Yes, I just showed 1 as an example and you could add it to the others with appropriate descriptions....
Re: UCCX Call back feature
Created by
Anthony Holloway
in
Contact Center
12-30-2020
12-30-2020
I would think you could introduce the Set Enterprise Call Info steps at the following area. Note how...
Re: Why is 9.@ Matching??
Created by
Anthony Holloway
in
Unified Communications Infrastructure
12-30-2020
12-30-2020
Good replies by the other two gentlemen here, but I'd like to also address the order of Partitions i...
Re: AXL service in CUCM can be connected UCCX is there any other application can be connected using the AXL.
Created by
Anthony Holloway
in
Collaboration Applications
12-30-2020
12-30-2020
Cisco Unity Connection, Cisco Emergency Responder, Cisco Workforce Optimization Quality Management.....
Re: UCCX Call back feature
Created by
Anthony Holloway
in
Contact Center
12-30-2020
12-30-2020
The second leg is actually UCCX calling your Agent. So, if the Agent answers UCCX (the automated por...
Re: Cisco Unified CCX report
Created by
Anthony Holloway
in
Contact Center
12-29-2020
12-29-2020
Do you have the reporting tool already? Do you run other reports today? Keep in mind that with Aband...
Re: REST POST inserting a "?"
Created by
Anthony Holloway
in
Contact Center
12-22-2020
12-22-2020
I'm not too familiar with the CMS API, but don't you send it an XML payload? At any rate, can you po...
CSCvu61416 - Enhancement Make Rest Call Step Password parameter visibility is plain text.
Created by
Anthony Holloway
in
Cisco Bug Discussions
12-22-2020
12-22-2020
I posted about this in the past. Cisco, could you please update the defect? https://community.cisco....
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Public Statistics
Date Registered
07-13-2006
02:19 PM
Date Last Visited
02-25-2021
08:00 PM
Total Messages Posted
4,671
Total Helpful Votes Received
6353
Helpful Votes Given To
User
Helpful Count
Roger Kallberg
85
Nithin Eluvathingal
15
bill.king1
45
jim-j
10
Nathan Gageby
5
See all >
Helpful Votes From
User
Helpful Count
lumbeeriver
5
mumbles202
5
Vaijanath Sonvane
40
Roger Kallberg
420
j.huizinga
5
See all >
Awards
Cisco Designated VIPs
2015 Contact Center
Cisco Designated VIPs
2014 Contact Center
Cisco Designated VIPs
2013 Contact Center
Cisco Designated VIPs
2019 Contact Center
Cisco Designated VIPs
2020 Contact Center
Community Spotlight Award
Doc/Video September 2012