Add Reporting User
In a non-test deployment, the reporting database administrator creates user accounts for people who need to
run reports to access call data in the Informix DB.
When you ran the setup .bat file, the system created the user cvp_dbadm...
Note: if facing problem, avoid to copy paste these queries. :)
1. Check active scripts
select * from Master_Script
2. Check total number of active scripts
select count(*)from Master_Script
3. Check Call records in ICM database (RCD table) using ANI