Hey all. My first post. We are running PCCE 11.5 and are starting to migrate agents using IP Communicator over to Jabber 12.6 with multiline support. The solution is working great with one big caveat - the Agent Greeting feature does not work nor ...
We have approximately 700+ 7925s. One Sub one Pub. TFTP active on both Pub and Sub.All phones should be registering with Sub I believe (all of our desk phone models do). Only on the 7925 models do some register with the Pub.Not all 7925s register ...
It wasn't explained in the forum, other than the CCE Product Manager stepped up and agreed that the support for the feature was lacking from the CCE side of things and being worked on. I agree you with Omar that it seems like it's just a feature of B...
Hi Sreekanth.We worked with TAC some more yesterday and they were (finally) able to capture packets and logs for a phone that registers with the Pub. Wasn't easy to duplicate since the issue is very sporadic. They are reviewing the logs now so I ho...
