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- About MisterM84
08-18-2017
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Member since
07-31-2013
10
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11-08-2013
07:38 AM
If I do this I get Line Busy when trying to call the Hunt Pilot with just the troublesome extension in it.
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Created by
MisterM84
in IP Telephony and Phones
in IP Telephony and Phones
11-08-2013
05:48 AM
11-08-2013
05:48 AM
Hi, It doesn't look like the user has logged out of the hunt group and they have logged out/into EM. Calls are still not getting through on the HG. Thanks
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Created by
MisterM84
in IP Telephony and Phones
in IP Telephony and Phones
11-08-2013
03:08 AM
11-08-2013
03:08 AM
Hello, I am trying to set up a Hunt Group which hunts, top down, to four different extensions (A,B,C,D). This is working as expected apart from one particular extenstion...C. When start or middle of the Line Group this extension gets skipped over completely even though the user is logged into their phone and direct calls to that extension get through fine. When C gets put to the end of the Hunt Group the call gets terminated rather than the extension ringing with a "Line Busy" message. I have checked the Directory Number and Extension Mobility Profile settings of extension C against those that do work (A,B,D) and I believe everything is set the same...I can see no obvious reasons why C will not ring. I have also checked with the user that no DND/call forwards are set up. I have also created an entirely new Directory Number and associated it with user C's EM-Profile...the same thing happens. Am I potentially missing something here? For the life of me cannot see why this is happening. Thanks, -David
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11-08-2013
03:04 AM
Hello, I am trying to set up a Hunt Group which hunts, top down, to four different extensions (A,B,C,D). This is working as expected apart from one particular extenstion...C. When start or middle of the Line Group this extension gets skipped over completely even though the user is logged into their phone and direct calls to that extension get through fine. When C gets put to the end of the Hunt Group the call gets terminated rather than the extension ringing with a "Line Busy" message. I have checked the Directory Number and Extension Mobility Profile settings of extension C against those that do work (A,B,D) and I believe everything is set the same...I can see no obvious reasons why C will not ring. I have also checked with the user that no DND/call forwards are set up. I have also created an entirely new Directory Number and associated it with user C's EM-Profile...the same thing happens. Am I potentially missing something here? For the life of me cannot see why this is happening. Thanks, -David
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Labels:
11-01-2013
06:33 AM
Thank you both, I shall try this out. CFA Destination Override fixed this problem. No more transfer loops. Yay! Thank you.
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11-01-2013
04:55 AM
Hello, I am currently using Cisco Call Manager 9.1.1 We have a director who wants all calls to be forwarded to his secretary. However, if a call comes through that the secretary wants to transfer to the director her number is also being caught in in the forwarding rule. Is there a way of enabling selective call forwarding, or altering the rules to allow the secretaries DN to bypass the forwarding rule in place for all other numbers? Apologies for the plain-english, I'm not well versed in CM. Thanks in advance, -David
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Labels:
11-08-2013
If I do this I get Line Busy when trying to call the Hunt Pilot with
just the troublesome extension ...
11-08-2013
Hi,It doesn't look like the user has logged out of the hunt group and
they have logged out/into EM. ...
11-08-2013
Hello,I am trying to set up a Hunt Group which hunts, top down, to four
different extensions (A,B,C,...
11-08-2013
Hello,I am trying to set up a Hunt Group which hunts, top down, to four
different extensions (A,B,C,...
11-01-2013
Thank you both, I shall try this out.CFA Destination Override fixed this
problem. No more transfer l...
11-01-2013
Hello,I am currently using Cisco Call Manager 9.1.1We have a director
who wants all calls to be forw...
Created by
MisterM84
in Collaboration Applications
07-31-2013
07-31-2013
You have been most helpful, Christos. Thank you.I can now search
contacts on the Mac!-David
Created by
MisterM84
in Collaboration Applications
07-31-2013
07-31-2013
This is perfect, thank you!However, I think I've hit another
hurdle...the userID being used to attem...
Created by
MisterM84
in Collaboration Applications
07-31-2013
07-31-2013
Hello,We currently have one Mac user in our organization and when they
try and search for contacts w...
Public Statistics
| Date Registered | 07-31-2013 04:20 AM |
| Date Last Visited | 08-18-2017 04:27 AM |
| Total Messages Posted | 10 |
