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Jasmine Misal
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About Jasmine Misal
04-15-2021
Jasmine Misal
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09-03-2013
37
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Which 6.5 VMware version?
Created by
Jasmine Misal
in
Unified Computing System Discussions
02-03-2021
02-03-2021
I need help which VMware 6.5 version I can go to with the current CIMC version we have. We just upgr...
Server to Request time out in Live reporting on Finesse
Created by
Jasmine Misal
in
Contact Center
04-29-2020
04-29-2020
the agents reported an issue when logging into finesse "server to request time out" attached is a sc...
Jabber through MRA connecting to CMS bridge
Created by
Jasmine Misal
in
Other Collaboration Subjects
03-25-2020
03-25-2020
Does anyone get an attendee list while connecting to CMS on Jabber off VPN (MRA)? Is that supported?...
Re: Agent changing the schedule of the queue
Created by
Jasmine Misal
in
Contact Center
01-28-2020
01-28-2020
Hi Roger, Thanks for the information. Is that 2Ring's wallboard for CCtime?
Agent changing the schedule of the queue
Created by
Jasmine Misal
in
Contact Center
01-24-2020
01-24-2020
We have a request from our users to being able to control the time of day and days of week without r...
Re: CMS Certificates for the Core and Edge
Created by
Jasmine Misal
in
TelePresence and Video Infrastructure
12-09-2019
12-09-2019
Hi, Just want to verify, If I add the domain for xmpp and all the servers in CSR I can use that cert...
CMS Certificates for the Core and Edge
Created by
Jasmine Misal
in
TelePresence and Video Infrastructure
12-06-2019
12-06-2019
Hi, Just need some clarification. Do we need separate server certificates for the core (callbridge, ...
Re: UCCX Finesse Phonebook Contacts unhighlight
Created by
Jasmine Misal
in
Contact Center
10-30-2019
10-30-2019
Great Thank you! Yes I am referring the yellow.
UCCX Finesse Phonebook Contacts unhighlight
Created by
Jasmine Misal
in
Contact Center
10-30-2019
10-30-2019
Does anyone know how to unhighlight a contact from the phonebook in finesse? UCCX version 11.6(2)
Voicemail Gadget for Finesse
Created by
Jasmine Misal
in
Contact Center
08-09-2019
08-09-2019
I am currently trying to add the CUC inbox to Finesse using the EmbeddedWebApp sample gadgetUCCX ver...
Re: UCCX Voicemail Notification Finesse Gadget for Agent Desktop or Custom Report?
Created by
Jasmine Misal
in
Contact Center
07-24-2019
07-24-2019
Thank you! I will read over what reference you guys provided. If I come up something I will share!
Re: UCCX Voicemail Notification Finesse Gadget for Agent Desktop or Custom Report?
Created by
Jasmine Misal
in
Contact Center
07-18-2019
07-18-2019
Thanks Anthony! This information has been extremely helpful. I have ran into few issues that i was c...
Re: Embedded Web App Gadget fails to load after minor upgrade
Created by
Jasmine Misal
in
Contact Center
07-17-2019
07-17-2019
Hi! I think I might be having a similar issue. Any update in this?
Re: UCCX Voicemail Notification Finesse Gadget for Agent Desktop or Custom Report?
Created by
Jasmine Misal
in
Contact Center
07-12-2019
07-12-2019
Hi James, Thanks I will take a look at this! Yes the voicemails will be stored in CUC.
UCCX Voicemail Notification Finesse Gadget for Agent Desktop or Custom Report?
Created by
Jasmine Misal
in
Contact Center
07-11-2019
07-11-2019
Hi All, I am very new to UCCX. Our customer asked for a finesse gadget to be added to UCCX that show...
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Public Statistics
Date Registered
09-03-2013
03:38 PM
Date Last Visited
04-15-2021
08:56 PM
Total Messages Posted
37
Helpful Votes Given To
User
Helpful Count
SCOTT MILLER
5
jason-mcgee
10
Anthony Holloway
15
Jaime Valencia
5
See all >