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Dear ALL,I would like to ask you about the registration of Smart Call home. Is it officially applied for the operation that people who have CSSPD(Shared Support Service Contract) can register it for Smart Call Home? We realized that CSSPD can be regi...
Cisco Technical Assistance Center (TAC) へサービスリクエストを介してサポートを依頼した場合Support User Permissions を求められる場合があります。 *Support User Permissions とは TAC エンジニアに Smart Care Portal ログイン権限を一定期間付与する権限です。 Support User Permission を付与する手順は以下の通りです。 1) Support > Manage Cis...
Smart Care に関して、Smart Care1.9 以降、ウェイトベースの契約からSKU ベースの契約に切り替わった為、台数に制限はありません。資料：Smart_Care_R19_QAs_Go-Live （英文） P3 「Are there are device limits with SKU based quoting?」http://www.cisco.com/web/partners/services/programs/smartcare/downloads/Smart_Care_...
