It's really pretty simple to do in Unity Connection (UCXN rls 8+) takes maybe all of 5~10 minutes tops.The CTI Route Point is the number dialed by the caller, ex 1000 For this you can use either a CTI RP or else a physical instrument with ex 1000 a...
Just my 2¢I've done this (the above) on CUCM and I've also done it on UCXN 8x using a system call handler.For my money, it seems much simpler to do (as well as explain call flow to someone) when it's done on UCXN. 1) Create a CTI RP on CUCM to send t...
We used this method successfully until we quickly reached the maximum number of blocking rules (15). I see we can do this on the CUCM (8x & later) with a couple of CSS & Partitions, then build Xlate patterns to block based on calling party number. Th...
For the benefit of those looking, the specific folder (that I think) Bob is referring to can be found inside the HKCU registry hive, under Software/Cisco Systems, Inc/Communicator. (Windows 7)By all means please make a full backup of your registry be...
We are dealing with the Null callerID issue on the gateway router, using a voice translation-rule /^$/ to insert /0000000000/ In this way every call coming into the CUCM has some value appearing in the calling party field, even if it's a string of ...