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joaodancham
‎08-18-2017

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Member since ‎09-11-2013
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Agents Toggle Between Reserved & Ready Status - UCCE 8.0(1a).

Created by in Contact Center
09-19-2013
09-19-2013
Kartik!Thanks for the fast support! I'll check that info as soon as possible!

Agents Toggle Between Reserved & Ready Status - UCCE 8.0(1a).

Created by in Contact Center
09-19-2013
09-19-2013
Sorry, we're using CAD Version 8.0

Agents Toggle Between Reserved & Ready Status - UCCE 8.0(1a).

Created by in Contact Center
09-19-2013
09-19-2013
Hello,In our UCCE 8.0(1a) Progger, we're facing this problem in one especific skill. The Agent Targe...

Refreshing Rates - CSD 8.0 - UCCE 8.0

Created by in Contact Center
09-16-2013
09-16-2013
Thank you for helping me, Saeed! But the login/logout made no difference.We are using UCCE version 8...

Refreshing Rates - CSD 8.0 - UCCE 8.0

Created by in Contact Center
09-12-2013
09-12-2013
I'm running Supervisor Desktop 8.0 and the team state is not refreshing. When I have a look to View/...
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Date Registered ‎09-11-2013 12:24 PM
Date Last Visited ‎08-18-2017 04:27 AM
Total Messages Posted 6
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