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About joaodancham
08-18-2017
joaodancham
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09-11-2013
6
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Agents Toggle Between Reserved & Ready Status - UCCE 8.0(1a).
Created by
joaodancham
in
Contact Center
09-19-2013
09-19-2013
Kartik!Thanks for the fast support! I'll check that info as soon as possible!
Agents Toggle Between Reserved & Ready Status - UCCE 8.0(1a).
Created by
joaodancham
in
Contact Center
09-19-2013
09-19-2013
Sorry, we're using CAD Version 8.0
Agents Toggle Between Reserved & Ready Status - UCCE 8.0(1a).
Created by
joaodancham
in
Contact Center
09-19-2013
09-19-2013
Hello,In our UCCE 8.0(1a) Progger, we're facing this problem in one especific skill. The Agent Targe...
Refreshing Rates - CSD 8.0 - UCCE 8.0
Created by
joaodancham
in
Contact Center
09-16-2013
09-16-2013
Thank you for helping me, Saeed! But the login/logout made no difference.We are using UCCE version 8...
Refreshing Rates - CSD 8.0 - UCCE 8.0
Created by
joaodancham
in
Contact Center
09-12-2013
09-12-2013
I'm running Supervisor Desktop 8.0 and the team state is not refreshing. When I have a look to View/...
Public Statistics
Date Registered
09-11-2013
12:24 PM
Date Last Visited
08-18-2017
04:27 AM
Total Messages Posted
6
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david.macias
5
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