Hello all;As you know Firefox released a new update today (version 30). Cisco Finesse Live reports quick working. Is there someone else with this problem? Is there any solution yet?Thanks for your help,Mariela,
Hello; I am trying to write some data in external database from CCX script (UCCX 10.1), but DB Write step. I am using correct SQL syntax. I have checked it through MS SQL Management studio and everything works. Another weird thing is that making tes...
Did anybody successfully configured a Driver (jtds-1.3.1.jar) to use with SQL 2008 on UCCX 10.1? I a getting the following error when I tried to upload it. "Error Occurred while validating the driver. Unsupported major and minor version. Refer to Ad...
Hello Vikas;I am trying to do the same design for UCCX skill based routing that you had. We have 2 different sets of agents with different skill levels. Basically the same thing that you have in your example. I'm new to this program. I'm trying to...
Hi dlender;I 'am trying to create a initiateDirectTransfer too after a post call survey call. I understand that I can't use a direct transfer using UCCX. Do you have a running ex. on how to create an initiateDirectTransfer?Thanks in advance!mm
