About Jamal Ahmed

Jamal Ahmed · 08-05-2015

HelloI wonder is someone can help me. We use CME in our company and our users are complaining the wait time is not adequate when transferring calls. For example while they are in the process of transferring the calls and getting details of the person...

Jamal Ahmed · 06-10-2015

Hello All, I will be grateful if someone can help. I am trying to get X-Lite (version 4.8.4) working with our CME. The phone successfully registers with the CME and I can make the calls out from the phone. But when I try to make a call to the phone I...

Jamal Ahmed · 08-06-2015

Hello Guys, Thanks for your answers but this hasn't fixed the issue. The call is actually taken by the attendant and he\she click the transfer button to look for the appropriate person. It is the hold time that expires quicker than desired.

Jamal Ahmed · 06-10-2015

OK I have just confirmed that it is certainly the issue with the current version of X-Lite. I installed the version 3 and it worked fine. Thanks for the help. I will try to get back to the company and see if they know this. I am not expecting any mi...

Jamal Ahmed · 06-10-2015

Thanks Carlo, I didn't create the dial-peer. It was created automatically by the CME. I created the following configuration.voice register pool 15 id mac 7C05.0726.204B number 1 dn 15 dtmf-relay sip-notify username 270 password xxxx codec g711ulaw ...

Member Since	‎10-28-2013 06:25 AM
Date Last Visited	‎08-18-2017 04:27 AM
Posts	5

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CME increase wait time when transferring calls

X-Lite 4.8.4 and CME

Hello Guys, Thanks for your

OK I have just confirmed that

Thanks Carlo, I didn't create