There have been many issues on CUCM in regards to logging partition or high CPU because of a few services have trace level set to Debug.  By default the trace level is Info, and it should be kept in that way unless you have been advised by TAC or if...

Introduction: Device type "Cisco Telepresence DX 70/80" are not there on CUCM by default, although different device type " Cisco DX 70/80 " does exist on CUCM by default.   Difference between "Cisco Telepresence DX70" & "Cisco DX 70" Device type Cisc...

Introduction: This document covers troubleshooting approach when working on NTP issues with CUCM and other UC APPS. Pre-Requisite: Knowledge of NTP and CUCM Recomendation: 1. NTP is a Client\Server protocol which communicates over User Datagram ...

Introduction The article describes the procedure to provision country dial-plan for a country other than US or UK.    Prerequisites Knowledge of CUCDM dial plan schema and types of Dial-plan   Requirements CUCDM dial plan knowledge    Components Used...

Introduction: This discussion talks about the process to collect the logs from HCMF for TAC. How to set trace-levels on HCMF?   Step1: Get the complete name of the service from the command “utils service list”. For example “ Cisco HCS CUCDMSync Serv...