About Navaneethakrishnan Muralidharan

Navaneethakrishnan Muralidharan · 01-03-2018

Hi All, I am having an IM&Presence server with Redundancy mode. Version 10.5.2 I am able to see services like Cisco XCP Text Conference Manager, Cisco XCP Web Connection Manager, Cisco XCP Connection Manager, Cisco XCP Authentication Service which ...

Navaneethakrishnan Muralidharan · 09-11-2017

Hi All, I am new with courtesy call back and formula in EWT. In default template i'm able to see below formulas. Could someone hlep me in understanding the below one on what exactly it doing around in ICM. ValidValue(((SkillGroup.CUCMPG.Cisco_Voice.O...

Navaneethakrishnan Muralidharan · 11-29-2016

Hi, I have a production CUCM cluster. 1 Publisher and 6 subscribers. I have created a new user ID and provided all the rules and group. I am able to login Publisher but with the same credentials unable to login Subscribers web interface. DB replicat...

Navaneethakrishnan Muralidharan · 10-30-2014

Hi All, The agents are not able to answer the call , they made several attemps to pick the call but it still keep ringing. While check through the cvp log I have able to find " HANG UP ON RINGTONE SERVER" and PortCheckinStatus=PORT_CHECKIN_OK_PORT_S...

Navaneethakrishnan Muralidharan · 03-19-2014

Which Cisco IP Phone model that wont support Cisco agent desktop to login?

Navaneethakrishnan Muralidharan · 11-12-2019

It might be related to bug : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCtj47847/?reffering_site=dumpcr The fixes for other previous CEF related defects were preventive and the intention was to reduce the probability of the crash to happen but ...

Navaneethakrishnan Muralidharan · 11-29-2016

Hi Jitender, I have configured the Enduser Manually and able to login all subscribers successfully. Might be I am unable to login previously due to issue with LDAP. Thank you so much for your thoughts. Thanks, Navaneeth

Navaneethakrishnan Muralidharan · 11-29-2016

Jitender, While executed the query "run sql select * from enduser" able to see the User id MXX6147 in both publisher and subscriber. regards, Navaneeth

Navaneethakrishnan Muralidharan · 11-29-2016

Hi Jitender, Please find the updated query. I have typed in lower case before might be that is the reason its not pulled out in query.

Navaneethakrishnan Muralidharan · 11-29-2016

Hi Jitender, It was an ldap sync actually. Please find the image attached.

Member Since	‎10-01-2013 02:53 AM
Date Last Visited	‎12-13-2023 12:23 AM
Posts	36
Total Helpful Votes Received	5

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IM&Presence service

Courtesy call back formula

Unable to login Call Manager Web interface

Agents unable to pick calls while Call rings.

Cisco IP Phone model that wont support CAD

Re: CoreDumpFile : Program terminated with signal 11, segmentation fault.

Hi Jitender,

Jitender,

Hi Jitender,

Hi Jitender,