Hi, I am following the Cisco Finesse Administration Guide, Release 12.0(1) * and the CLI commands it shows to configure the CSP are not available in my Finesse. Did I miss anything to enable? Is it a known issue? Can somebody give me a hint how can I...

Sometimes is not enough with the title of the WebEx Space to know what is it about. Is it possible to add a description? That description could include purpose, rules, welcome message, ... regarding that Space. Is there anything in place that covers ...

Based on the documentation: Devices—Get List of Devices for Extension This API allows a user to retrieve the list of devices associated with an extension. Source: https://developer.cisco.com/docs/finesse/#!devices%e2%80%94get-list-of-devices-for-exte...

In PCCE 12.6, SOMETIMES, I have the follwing issue: when login by agent name it does return a "The user specified in the authentication credentials and the uri don't match" error. After restarting the server it works fine. The same happens to a custo...