About Muhammed Thasleem

Muhammed Thasleem · ‎11-09-2018

Hi Experts, question on private link failure. in case of failure on private link 1) we are running on Side A which can reach at least half of enabled PG's. will call router be failed over to Side A?. 2) is there anyway we can determine which pg's will be enabled? all pg's have same processes enabled. can we find out pg weights and see which pg will be enabled? Thanks for the help!

Muhammed Thasleem · ‎10-26-2018

yes, agent targeting rule. missed that one. Thanks!

Muhammed Thasleem · ‎10-26-2018

Hi, i am unable to login to finesse. it says "The device associated with that extension or dial number is invalid ". PIM log says ,"Error=INVALID_CSTA_DEVICE_IDENTIFIER ". phone model is 7841, ucce 10.5. i have seen other discussion in this regard and have tried those fixes but still not working. (no shared lines, re-assigned pg user, correct busy trigger and max number calls etc). any help would be appreciated. Thanks

Muhammed Thasleem · ‎09-22-2017

Thanks. i will se how to configure it.

Muhammed Thasleem · ‎09-22-2017

Hi Jitender, Yes. that is correct.

Muhammed Thasleem · ‎09-22-2017

Thanks JB, But that is a connectivity related alert. i would like to get alert when license are about to expire. is that possible?

Muhammed Thasleem · ‎09-22-2017

Hi, Can we set any email alerts on PLM so that we get alert when licenses are about to run out?

Muhammed Thasleem · ‎02-24-2017

Hi, can we use cisco IP phone agent with UCCE 10.5 ? If yes, are there any documents available for this ?

Muhammed Thasleem · ‎06-24-2016

Hi Gergely, Could you let me know how to take logs of calls hitting cvp error DN ?

Muhammed Thasleem · ‎06-23-2016

Hi , Could you pls let me know how to take report of how many calls hit cvperror tone ? ICM.10.5

Muhammed Thasleem · ‎01-02-2016

Hi Terry , Is it possible to get the previous login\logout report ?

Muhammed Thasleem · ‎10-22-2015

Sorry Its too late , But how did you solve the issue ?

Muhammed Thasleem · ‎10-30-2014

it started working !!!! the only change that has been made is , admin access has been granted to PC . still not sure how it started working ? and also i have uninstalled and re installed it multiple times .

Muhammed Thasleem · ‎10-29-2014

Hi Carlo , As i mentioned before ,i can see only IP addresses of PUB and SUB in system-->server page . interestingly , i can see those IP addresses in some RTMT pages . for example , i am able to do CTI search , can set alerts , can view performance and memory usage . i can also see two IP's in Host drop-down menu when i check memory usage .. everything is working fine except call traces . when i go , call manager--> session trace i am getting an error like , its unable download files from some Hostname . i have not configured this Hostname anywhere .

Muhammed Thasleem · ‎10-29-2014

Hi Suresh , In RTMT node names have been set as wrong host names hence i am unable to collect the traces . we are using IP address only not hostname but in RTMT its showing some incorrect Hostname . Please let me know how to change it . Regards, Thasleem

Date Registered	‎12-05-2013 03:57 AM
Date Last Visited	‎11-27-2018 11:41 PM
Total Messages Posted	19

UCCE private link failure

Re: Unbale to login to finesse

Unbale to login to finesse

Re: PLM

Re: PLM

Re: PLM

PLM

IPPA UCCE 10.5

Hi Gergely,

CVP

Hi Terry ,

Sorry Its too late , But how

it started working !!!!the

Hi Carlo ,As i mentioned

Hi Suresh ,In RTMT node names